About us

At Intact Insurance, we are committed to finding bespoke and customer driven insurance solutions for our customers in the Isle of Man. We are here to help people, businesses and society prosper in good times and be resilient in bad times.

Local expertise, global strength

Our business is rooted in local knowledge:

  • Local underwriting teams who understand the risks unique to the Islands.

  • Decision-making and rates that reflect customer needs.

  • Outstanding claims service that gets people back on track quickly and fairly.

  • Active community support that demonstrates our care for the places we live and work.

 This combination of local insight and global capability ensures we deliver the very best outcomes for our customers.

Our Heritage

We’ve proudly served the Isle of Man since 1928, when we were founded as Tower Insurance Company Limited. In 2025, we became Intact Insurance - connecting us to a global brand that shares our values, ambition, and expertise. This transition strengthens our market leadership and reinforces our position as the island’s trusted insurer.

Chartered Insurer Status

We are extremely proud to have been awarded the prestigious Chartered Insurers status by the Chartered Insurance Institute (CII) - a mark of excellence held by only a select group of companies.

As a Chartered firm, we:

  • Are accredited by a respected professional body.

  • Display a universal badge of professionalism.

  • Invest in people with knowledge appropriate for their role.

  • Commit to an ethical code.

  • Exceed minimum industry standards.

  • Deliver good practice and positive customer outcomes.

  • Give back to society.

This recognition is a reflection of our commitment to professionalism, capability, and doing the right thing for our customers and communities.

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Intact Insurance is committed to serving the needs of private individuals and businesses on Isle of Man.
Emmet McQuillan - Managing Director, Intact Insurance Isle of Man

Our People

We believe excellent customer care starts with a knowledgeable, qualified team. That’s why:

  • 9 out of 10 of our colleagues are already professionally qualified.

  • We place strong emphasis on continued professional development.

  • We nurture a culture where our people can excel and grow

Our values

At Intact Insurance, we believe that insurance is about people. We commit to living our values as they guide our decision-making and behaviour, emphasise the high standards we set, and drive our efforts to care for people.

Integrity

We believe in doing the right thing and being open, honest and fair. We set high standards in everything we do and strive to do our best every day.

Respect

We work together to ensure everyone is treated with respect. We see diversity as a strength and have an inclusive and collaborative culture.

Customer-driven

We use our specialist expertise to listen to our customers and find solutions to make their lives easier.

Excellence

The quality of our work is very important to us. Our number one priority is delivering the best outcomes for brokers and customers.

Generosity

We believe in going the extra mile with brokers, customers and one another. This helps us support others, protect the environment and build resilient communities.